Le 14 mai dernier, les Petits Déjeuners Club Net ont amenés les collaborateurs de VOIRIN Consultants - Conseil Web à la Bibliothèque Nationale de France (BnF) pour parler d’un sujet sensible, l’accessibilité. La BnF fait de gros efforts en termes d’accessibilité, tant auprès du public, avec des locaux aménagés et des supports d’information adaptés aux personnes avec tout type de handicap, qu’auprès de ses employés pour qui la BnF déploie des outils de travail personnalisés au besoin de chaque personne.
La responsable de l’Intranet à la BnF a particulièrement insisté sur l’accessibilité aux supports d’information et aux outils de travail pour les personnes atteintes de handicap. Pour illustrer les propos de la responsable de l’Intranet, la personne chargée de la mission Handicap à la BNF et malvoyante, nous a fait une démonstration de navigation sur l’Intranet de la BnF. Cette navigation autonome est possible grâce à différents outils, notamment le logiciel JAWS pour Microsoft qui a été installé sur le poste des salariés non voyants ou malvoyants. Ce logiciel permet la navigation sur ordinateur, et Internet, grâce à un synthétiseur vocal qui décrit à l’utilisateur le contenu de chaque page. Un clavier spécial est nécessaire ainsi qu’une formation bureautique pour chaque utilisateur du logiciel. La mise en place de ce logiciel a nécessité la refonte de l’Intranet de la BnF pour une navigation facilitée et une plus grande accessibilité à l’information qu’il contient.
Le service de gestion de l’Intranet a du revoir toute la logique de mise en page des différentes pages du site pour s’adapter à la logique de lecture de JAWS. Le maintien de l’accessibilité est un travail quotidien, chaque image doit être commentée, chaque lien identifié et décrit, afin de maintenir le niveau d’accessibilité du site Intranet de la BnF.
La mise en place de tels outils est un véritable investissement, en particulier en temps, mais la BnF a fait le choix de l’accessibilité et de tels efforts méritent d’être salués.
A travers son offre Web, VOIRIN Consultants accompagne de nombreuses organisations dans la création et la refonte de leur Intranet.
Frédéric CREPLET est docteur en Sciences de Gestion. Il est Professeur Associé des Universités (Université Louis Pasteur de Strasbourg), intervenant pour le compte d’HEC Montréal, et membre du BETA. 
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